Privacy Policy

Our Privacy Commitment

At arolaeroujeon, we take your privacy seriously and are committed to protecting your personal information in accordance with Australian privacy laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.

Information We Collect

We may collect the following types of personal information:

  • Contact details including name, email address, phone number, and postal address
  • Financial information relevant to our planning services
  • Website usage data and technical information about your device
  • Communication records and preferences

How We Use Your Information

We use your personal information for the following purposes:

  • To provide financial planning services and consultations
  • To communicate with you about our services and appointments
  • To improve our website functionality and user experience
  • To comply with legal and regulatory requirements

Legal Basis for Processing

We process your personal information based on:

Primary Legal Basis:: We process your data on the basis of consent and legitimate business interests.

How We Share Information

We may share your information in the following circumstances:

  • With service providers who assist us in delivering our services
  • When required by law or to comply with legal processes
  • With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Privacy Rights

Under Australian privacy law, you have the following rights:

  • Access to your personal information and details about how we use it
  • Correction of inaccurate or incomplete personal information
  • Deletion of your personal information in certain circumstances
  • Restriction of processing in specific situations
  • Complaint to the Office of the Australian Information Commissioner

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze website performance.

For detailed information about our cookie practices, please refer to our Cookie Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information provided below.

Email Us

Call Us

Level 12, 123 Collins Street, Melbourne VIC 3000, Australia